Shipping & Delivery

Shipping & Delivery Policy

Fast, Free, and Carefully Planned

Every Sleepmax mattress is crafted in our East Coast facility and shipped from regional warehouses across the East, Central, West, and South of the United States.
This nationwide network ensures faster delivery to your door and minimal transit time, reducing the risk of damage during shipping.

Free Nationwide Delivery

We offer free shipping on all mattress orders within the continental U.S.
Your Sleepmax will be delivered straight to your doorstep — no hidden fees, no surprises.

Smooth Delivery Experience

Once your order ships, you’ll receive a tracking link via email or SMS.
Please keep your phone line available on the day of delivery to help our carrier coordinate arrival and ensure a seamless handoff.

Estimated Delivery Time

Most orders arrive within 3–7 business days, depending on your location and warehouse proximity.
You’ll always know where your order is — from our factory floor to your bedroom door.

Need Help?

If you have questions about your shipment, our team is always here to assist:

  • 💬 Chat with Us: 24/7 via our website

  • 📧 Email: servicepro@sleepmax.com

  • ☎️ Phone: +1 (832) 895-5079 (Mon–Fri, 9:00 AM – 5:00 PM CST)

Because every great night’s sleep deserves an equally smooth arrival.