365-Night Trial
A great mattress should prove itself through every season — from summer heat to winter chill. That’s why Sleepmax offers a 365-night trial, giving your body and our materials time to adapt and perform.
If any quality issue arises during this period, we’ll arrange a free replacement or return, no questions asked.
Lifetime Warranty
We build every Sleepmax mattress to last. Backed by our proprietary technology and precision manufacturing, each product comes with a lifetime warranty — a promise of durability and trust.
Our dedicated after-sales support team is always ready to assist with product inspections, warranty claims, or long-term care guidance.
Warranty Covers
Your Sleepmax warranty covers:
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Manufacturing defects in foam, springs, or cover materials.
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Structural issues that cause visible sagging or loss of support.
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Workmanship or assembly flaws that affect product performance.
Warranty Exclusions
This warranty does not cover:
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Normal wear and tear, or expected softening over time.
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Damage due to misuse, improper setup, or unauthorized cleaning.
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Stains, odors, or mold caused by external moisture or unsanitary conditions.
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Mattresses used in commercial environments (e.g., hotels, rentals).
Warranty Registration
No action required — your warranty is automatically registered at the time of purchase.
Contact Us
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💬 Chat with Us: Available 24/7 via our website live chat.
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📧 Email: servicepro@sleepmax.com — monitored 24 hours a day.
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☎️ Phone: +1 (832) 895-5079
(Monday – Friday, 9:00 AM – 5:00 PM CST)
Our team is committed to providing prompt, professional assistance — because true reliability extends far beyond purchase.